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NEWS

Pega study reveals poor service can bring customers to the brink of tears

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Businesses risk losing customers due to inconsistencies in the efficiency and quality of service across channels, according to new research by Pegasystems.

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NEWS

Gigamon partners with New Relic

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Partnership enables customers to monitor cloud environments, understand traffic flow and combat security threats in real-time.

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IBM introduces ‘breakthrough’ Hybrid Cloud and AI capabilities

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IBM announces advances in artificial intelligence (AI), hybrid cloud, and quantum computing at the company's Think conference. The innovations highlight IBM's role in helping its clients and partners accelerate their digital transformations, return to work smarter, and build strategic ecosystems that can drive better business outcomes.

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ServiceNow to acquire Lightstep

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Acquisition will help ServiceNow customers accelerate digital transformation with insight‑driven, action‑oriented workflows.

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Splunk launches Observability Cloud

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Splunk has introduced the new Splunk® Observability Cloud, the only full-stack, analytics-powered and enterprise-grade Observability solution available.

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MandM Direct manages models at scale

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Leading European retailer uses Dataiku to accelerate its data science practice to operationalise 10x more models versus a code-only approach.

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Leaders of the software development industry have formed the Value Stream Management Consortium...
Companies in the UK are lagging behind their global counterparts when it comes to artificial...
AppDynamics, a part of Cisco, is partnering with Jobvite to save the company several hours per...
11 partners spread across United Kingdom, Germany, Norway, The Netherlands, Switzerland and beyond...
Patented distributed tracing technology now automatically supports OpenTelemetry and W3C Trace...
Centreon, a 'trusted partner' for IT operational excellence, has introduced its reinvented partner...
Latest Video

How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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