ALE continues to innovate with ALIE chatbot and Private 5G solution launches

Sunday, 27th April 2025 Posted 1 year ago in by Phil Alsop

Chris Derham, Business Development Director – Networks, Alcatel-Lucent Enterprise, discusses the company’s innovative generative AI chatbot, ALIE, which is available on a global scale for use by channel partners and employees. Since implementing ALIE, ALE has seen a 50% reduction in the number of calls to support agents, showing that channel partners are able to resolve a significant number of issues through the chatbot. Chris also covers ALE’s newly launched Private 5G solution powered by Celona and the recent tie-up between ALE and Westcoast.

Why email security still matters: TopSec on layered defence, DMARC & AI risk

In this interview, Niall Mackey, Commercial Director at TopSec Cloud Solutions, explains why email...

Why infrastructure efficiency will define the next wave of AI adoption

In this interview, Kurt Daniel, CEO of Virtuozzo, discusses how infrastructure efficiency, GPU...

The Agent Development Lifecycle and the battle against AI sprawl

Gavin Guinane, Field CTO EMEA at Glean, discusses how enterprises are struggling with AI agent...

Why MSPs win with embedded security, AI, and strong client relationships

In this interview, Tim Coach, Chief Evangelist of Community and Channels at Cynomi, brings a rare...

Project Mercury Unveils Plans for the UK’s First Homegrown Sovereign LLMs

James Drayson, Co-Founder & CEO of Locai Labs and Mark Boost, Founder and CEO of Civo, explains how...

Securing the expanding attack surface through visibility and IT OT convergence

Olly Carter, Senior Channel Sales Director at Forescout, discusses how asset sprawl, IT OT IoT...

There’s no such thing as an off-the-shelf AI agent

Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and...

The shift from outsourcing to true MSP-controlled offshore teams

Scott Linden Jones, Director at Technology Elite, discusses how his experience building and scaling...

© 2026 - Angel Business Communications Limited

Made with by Angels