Data front and centre when it comes to the DEX, DX and CX

  • 11 months ago Posted in
Ayelet Elstein, VP EMEA at Lakeside Software, positions the Digital Employee Experience (DEX) within the wider context of the customer experience (CX), emphasising the critical importance of data as a prerequisite for any company-wide approach to improving and optimising end-to-end hybrid IT infrastructure performance and the resulting business benefits.
Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.
Customer Science company, 84.51", describes how the integration of Big Data Appliance and Exadata reduces complexity and increases speed of projects when working with large volume of data.
Learn how business analysts can quickly explore data to get new insights using Apache Impala (incubating), Trifacta, and Tableau.
Leveraging data and information makes a difference. Shannon Gilbertson, managing director - Accenture Operations, talks about the value of using data to high performance business process outsourcing.
Working with Cloudera, this digital marketing company gained a scalable, high-performance, and flexible data discovery and analytics environment for building sophisticated behavioral targeting and personalization solutions.