NEWS

Infosecurity Europe 2025 unveils new event features in response to AI reshaping cybersecurity priorities

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Infosecurity Europe, the most influential information security event, running from the 3-5 June 2025 at ExCeL has announced the introduction of new theatres as AI will be a key theme of the event, not only as a threat but also as a powerful catalyst for industry change.

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NEWS

Almost half of consumers stop doing business with a company after one bad experience

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Five9 has released its 2025 Business Leaders Customer Experience Report offering analysis of CX trends shaping how global business leaders create enduring customer experiences in the era of The New CX. Based on a survey of over 400 senior business decision-makers across the US, UK, and Canada, the report explores how global organizations are rethinking CX to build lasting customer relationships in an increasingly digital world.

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5 Steps Enterprise Can Take to Prepare for Agentic AI

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By Michael Nappi, Chief Product Officer, ScienceLogic.

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NEWS

Workforce crisis sparks debate over HR & IT merger

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New study of global tech leaders finds IT leaders believe combining functions could boost productivity and engagement.

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NEWS

HP expands Workforce Experience Platform

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AI-powered platform offers new capabilities across device management, sentiment analysis, and predictive lifecycle planning.

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NEWS

Infosys and LogicMonitor collaborate

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Driving enhanced operational efficiency and observability with Infosys AIOps Insights and LogicMonitor’s Edwin AI.

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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