By Orla Daly, Chief Information Officer at Skillsoft.
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By Shuaib Rabbani, Major Incident Management Product Owner at HaloITSM.
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By Chris Teague, Managing Director UK of Syrve.
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Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI projects are fully deployed, caused by gaps in implementation, confidence, and data quality. Simultaneously, tool consolidation, OpenTelemetry adoption and resilient, cost-effective IT infrastructure are emerging as critical enablers of AI success.
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