NEWS

Solgari expands partnership with Cognizant to enhance customer engagement

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Solgari and Cognizant team up to streamline procurement and deployment of customer engagement solutions via Microsoft Marketplace.

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NEWS

GCX Managed Services appoints Luca Simonelli as Senior Vice President

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GCX appoints Luca Simonelli to enhance global partnerships and lead operations in Italy, amid significant company growth.

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NEWS

IT teams overconfident in resilience as outages still consume a quarter of their time

SolarWinds report suggests IT leaders underestimate the impact of broken processes and limited staff.

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VIDEO

Unlocking more personalised customer experiences with AI, RCS, and integrated omnichannel strategies

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Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent report, the state of customer communications, which explores how brands are adapting their engagement strategies as customer expectations rise, and AI adoption accelerates globally. She explains that the businesses that lead are putting the customer at the heart of their communication strategies, letting them choose how and where they want to connect and using AI, and channels like RCS, to make...

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NEWS

SMEs' AI adoption: A crucial step for the UK's economic future

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As AI adoption lags among UK SMEs, potential risks emerge. How can small businesses overcome barriers and embrace technological advancements?

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NEWS

Zurich Insurance Group acquires BOXX Insurance Inc.

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BOXX Insurance is set to join Zurich Insurance Group, continuing its mission in cyber insurance and protection as an independent entity.

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The use of artificial intelligence (AI) could eliminate accusations of privilege and bias and...
Veritas Technologies research exposes how a siloed approach to Kubernetes is opening up...
Australia’s economy benefits the most from machine learning under scenarios which assume...
Tigo Senegal selects Ericsson for three-year nationwide network modernization project.
Immersive Labs has unveiled the expansion of its enterprise-class, AI-ready platform, now with...
The Digital Life Index Report reveals YouTube as the dominant resource for consumers to adopt new...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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